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Razorpay : Datenschutz, & EU Alternatives

Razorpay is located outside the EU. An adequacy decision must be verified; otherwise SCCs and a TIA are required.

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Is Razorpay GDPR compliant?

Razorpay is located outside the EU. An adequacy decision must be verified; otherwise SCCs and a TIA are required.

Vendor Profile

Who is the contractual partner?

Jurisdiction
Sonstige
Hosting
Indien (AWS Mumbai)
Owner
Razorpay Software Private LimitedOther

Contract & Subprocessor Chain

  1. 1.Razorpay Software Private Limited (IN, Bangalore)
  2. 2.AWS Mumbai (Subprozessor)

Even if the main provider is based in the EU, a US subprocessor in this chain can trigger a third-country transfer. This is the core pitfall of .

Data Categories

What data does Razorpay process?

In typical use, the following data categories arise. Which ones are relevant for you depends on your setup and scope of use.

  • Payment and credit card data (PCI-DSS applies)
  • Billing and delivery addresses
  • Transaction history and subscription status

Data Subjects

Who is affected by the processing?

Under Art. 30 GDPR, you must document the categories of data subjects per processing activity. In typical use, these include:

  • Paying customers with payment data

Concrete Impact

What does this mean in practice?

Payment data and transaction history are stored with a US provider. For sensitive sectors (health, public, banking) this is a KO criterion.

Note: This is a risk description, not a specific incident. Whether access occurred in your case depends on many factors. What can be documented: the risk must be named in your TIA and mitigated with additional measures.

meetergo Recommendation

Indien-Zahlungsanbieter auf EU-Konformität prüfen

Razorpay verarbeitet Zahlungsdaten in Indien. Für EU-Kunden sind SCCs oder anderweitige Garantien nach DSGVO Art. 46 erforderlich. EU-Alternative: Mollie (NL) oder Stripe (IE).

Migration Plan

How to migrate away from Razorpay

The following steps are the typical path for this tool category. Order and time required depend on your specific setup.

  1. 1

    Set up PSP integration in parallel

  2. 2

    Test webhook handler and refund workflow

  3. 3

    Adjust accounting sync (DATEV / Xentral)

  4. 4

    Gradually migrate existing subscriptions to new PSP

We help with migration planning at no cost: 30 minutes with a data protection specialist to prioritise and define a migration sprint. Book appointment

Frequently Asked Questions

Razorpay & Privacy: FAQ

Is Razorpay GDPR-compliant?

Razorpay is an EU/EEA-based provider and generally well-suited for GDPR-compliant setups. The usual obligations still apply: DPA, check the subprocessor list, document technical and organisational measures.

Who is the contractual partner for Razorpay?

The contract chain includes: Razorpay Software Private Limited (IN, Bangalore) · AWS Mumbai (Subprozessor). The legal parent entity is decisive for data protection. Even if an EU subsidiary signs the DPA, a US subprocessor in the chain can trigger third-country transfer obligations.

What EU alternatives are there to Razorpay?

There are several GDPR-compliant EU alternatives. They are listed under "EU Alternatives" on this page. The selection is tailored to the feature set of Razorpay (Zahlungsabwicklung (Indien)). meetergo covers the core workflow and can fully replace Razorpay in many cases.

Where is Razorpay data stored?

According to provider information: Indien (AWS Mumbai). Note: even an EU data centre does not protect against the CLOUD Act when the parent company is in the US. This is the core finding of the Schrems II decision.

How much effort is involved in switching away from Razorpay?

Migration effort depends on your specific setup: typically between a few business days (booking, forms) and several weeks (CRM, hosting). The roadmap below shows the typical order.

Next Step

Which tools are running on your website?

60 seconds, no login: the Sovereignty Scan shows all detected vendors with jurisdiction, risk, and matching EU alternatives.

Note

Hinweis

Risiko-Indikator, keine Rechtsberatung.

Der Sovereignty Scan wertet öffentlich erreichbare Signale aus (HTML der Startseite und Rechtsseiten, DNS-, MX-, SPF- und ASN-Daten) und vergleicht sie mit unserer Datenbank von ca. 3.000 Anbietern. Die Zuordnung von Tool zu Eigentümer und Jurisdiktion basiert auf öffentlichen Quellen (Impressum, Datenschutzerklärung, Wappalyzer, RIPE/ARIN-Registrierungen) und ist als Erstindikation zum Stichtag der Auswertung gedacht, nicht als rechtsverbindliche Bewertung.

Die Note A–E ist ein Risiko-Indikator, kein DSGVO-Konformitätsurteil. Für eine konkrete DSGVO-Bewertung, insbesondere für Auftragsverarbeitungsverträge (AVV/DPA), Standardvertragsklauseln (SCC) und Transfer Impact Assessments (TIA), wenden Sie sich bitte an Ihren Datenschutzbeauftragten oder eine externe Rechtsberatung. meetergo trifft keine Aussage darüber, ob ein konkreter Anbieter in einem konkreten Anwendungsfall DSGVO-konform eingesetzt werden kann.

Korrektur & Stellungnahme: Wenn Sie Domain-Inhaber, Datenschutzbeauftragter oder Pressestelle der bewerteten Domain sind und die hier gezeigten Signale nicht Ihrer aktuellen Tool-Konfiguration entsprechen, nehmen wir Korrekturen auf und passen die Anzeige nach Prüfung umgehend an.