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Forms & Lead Capture

Segmanta : Datenschutz, & EU Alternatives

Segmanta is located outside the EU. An adequacy decision must be verified; otherwise SCCs and a TIA are required.

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Is Segmanta GDPR compliant?

Segmanta is located outside the EU. An adequacy decision must be verified; otherwise SCCs and a TIA are required.

Vendor Profile

Who is the contractual partner?

Jurisdiction
Sonstige
Hosting
AWS US / EU
Owner
Segmanta Ltd.🇮🇱

Contract & Subprocessor Chain

  1. 1.Segmanta Ltd. (IL, Israel)
  2. 2.AWS (US, Subprozessor)

Even if the main provider is based in the EU, a US subprocessor in this chain can trigger a third-country transfer. This is the core pitfall of .

Data Categories

What data does Segmanta process?

In typical use, the following data categories arise. Which ones are relevant for you depends on your setup and scope of use.

  • All form inputs (name, email, company, role)
  • Branching logic answers
  • File uploads (CVs, briefs, documents)
  • IP address and browser fingerprint

Data Subjects

Who is affected by the processing?

Under Art. 30 GDPR, you must document the categories of data subjects per processing activity. In typical use, these include:

  • Anyone submitting a form on your website
  • For career forms: applicants with CVs and personal data
  • For contact forms: prospects and existing customers

Concrete Impact

What does this mean in practice?

Lead data including sensitive fields (industry, revenue, pain points) are stored with a provider under US law. CV uploads from career forms would also be affected.

Note: This is a risk description, not a specific incident. Whether access occurred in your case depends on many factors. What can be documented: the risk must be named in your TIA and mitigated with additional measures.

meetergo Recommendation

Survey-Tool durch EU-Anbieter ersetzen

Segmanta ist in Israel ansässig und nutzt AWS-US-Server, CLOUD Act gilt für den Hosting-Subprozessor. EU-Alternativen: Typeform (ES), Survicate (PL) oder Refiner (FR).

EU-Alternative prüfenCheck your own domain

GDPR-compliant providers

EU alternatives to Segmanta

Providers based in the EU or EEA. No third-country transfer, simpler DPA situation, TIA generally not required. meetergo fully covers the core workflow.

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meetergo

🇩🇪Recommended

Formulare, CRM und Terminbuchung in einer Plattform: DSGVO-fertig, mit 1-Klick-Import aus Typeform.

Switch in ~14 days

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AidaForm

🇩🇪

Deutscher Form- und Survey-Builder.

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B-Engaged

🇸🇪

Employee engagement surveys from Sweden.

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CrowdInsights

🇩🇪

Civic tech platform for municipal participation.

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Crowdtech

🇳🇱

Crowdtech ist ein Online-Umfragetool aus den Niederlanden. Es ermöglicht die Erstellung von mobilfreundlichen, intuitiven und visuell ansprechenden Online-Diensten für die quantitative Marktforschung in 20 Sprachen.

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Customerly

🇮🇪

Customer support and survey suite from Ireland.

Migration Plan

How to migrate away from Segmanta

The following steps are the typical path for this tool category. Order and time required depend on your specific setup.

  1. 1

    Transfer form structure (fields, branching)

  2. 2

    Configure submission endpoints (webhooks, CRM sync)

  3. 3

    Migrate existing data via export/import

  4. 4

    Replace embed snippets on the website

We help with migration planning at no cost: 30 minutes with a data protection specialist to prioritise and define a migration sprint. Book appointment

Frequently Asked Questions

Segmanta & Privacy: FAQ

Is Segmanta GDPR-compliant?

Segmanta can be used in a GDPR-compliant way if a valid DPA is in place, Standard Contractual Clauses (SCCs) are signed, and a Transfer Impact Assessment (TIA) has been conducted. However, the provider is headquartered in the US (Segmanta Ltd.), so the CLOUD Act and FISA 702 continue to apply. This is true even when data is stored in an EU data centre. For sensitive data or strict oversight (public authorities, healthcare, large corporates), switching to an EU provider is often preferred.

Who is the contractual partner for Segmanta?

The contract chain includes: Segmanta Ltd. (IL, Israel) · AWS (US, Subprozessor). The legal parent entity is decisive for data protection. Even if an EU subsidiary signs the DPA, a US subprocessor in the chain can trigger third-country transfer obligations.

What EU alternatives are there to Segmanta?

There are several GDPR-compliant EU alternatives. They are listed under "EU Alternatives" on this page. The selection is tailored to the feature set of Segmanta (Survey-Plattform). meetergo covers the core workflow and can fully replace Segmanta in many cases.

Where is Segmanta data stored?

According to provider information: AWS US / EU. Note: even an EU data centre does not protect against the CLOUD Act when the parent company is in the US. This is the core finding of the Schrems II decision.

What does the CLOUD Act mean for Segmanta users?

The US CLOUD Act (Clarifying Lawful Overseas Use of Data Act, 2018) allows US authorities to request data from US companies regardless of the physical storage location. If Segmanta Ltd. is subject to the CLOUD Act, US law enforcement could theoretically access Segmanta data stored in Frankfurt without involving EU authorities. The EDPB Recommendations 01/2020 therefore require additional safeguards or a switch to an EU provider.

Do I need a TIA for Segmanta?

Yes, in most cases. Since Schrems II (July 2020), a Transfer Impact Assessment is mandatory for US providers when personal data is transferred. The TIA documents US law, practical risks (NSA access, subpoenas) and additional measures (encryption, pseudonymisation). Only a valid TIA makes the use of Segmanta legally defensible.

How much effort is involved in switching away from Segmanta?

Migration effort depends on your specific setup: typically between a few business days (booking, forms) and several weeks (CRM, hosting). The roadmap below shows the typical order.

Related Vendors

More tools in Forms & Lead Capture

Next Step

Which tools are running on your website?

60 seconds, no login: the Sovereignty Scan shows all detected vendors with jurisdiction, risk, and matching EU alternatives.

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Note

Hinweis

Risiko-Indikator, keine Rechtsberatung.

Der Sovereignty Scan wertet öffentlich erreichbare Signale aus (HTML der Startseite und Rechtsseiten, DNS-, MX-, SPF- und ASN-Daten) und vergleicht sie mit unserer Datenbank von ca. 3.000 Anbietern. Die Zuordnung von Tool zu Eigentümer und Jurisdiktion basiert auf öffentlichen Quellen (Impressum, Datenschutzerklärung, Wappalyzer, RIPE/ARIN-Registrierungen) und ist als Erstindikation zum Stichtag der Auswertung gedacht, nicht als rechtsverbindliche Bewertung.

Die Note A–E ist ein Risiko-Indikator, kein DSGVO-Konformitätsurteil. Für eine konkrete DSGVO-Bewertung, insbesondere für Auftragsverarbeitungsverträge (AVV/DPA), Standardvertragsklauseln (SCC) und Transfer Impact Assessments (TIA), wenden Sie sich bitte an Ihren Datenschutzbeauftragten oder eine externe Rechtsberatung. meetergo trifft keine Aussage darüber, ob ein konkreter Anbieter in einem konkreten Anwendungsfall DSGVO-konform eingesetzt werden kann.

Korrektur & Stellungnahme: Wenn Sie Domain-Inhaber, Datenschutzbeauftragter oder Pressestelle der bewerteten Domain sind und die hier gezeigten Signale nicht Ihrer aktuellen Tool-Konfiguration entsprechen, nehmen wir Korrekturen auf und passen die Anzeige nach Prüfung umgehend an.

Methodik & GrenzenListing korrigieren / Stellungnahme einreichen