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Appointment Scheduling

Agendize : Datenschutz, & EU Alternatives

Agendize is EU/EEA-based: no third-country transfer at the primary vendor. Still check the subprocessor list.

🇪🇺EUEU-AnbieterVergleichen

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Is Agendize GDPR compliant?

Agendize is EU/EEA-based: no third-country transfer at the primary vendor. Still check the subprocessor list.

Vendor Profile

Who is the contractual partner?

Jurisdiction
EU
Hosting
EU (ISO 27001 zertifiziert)
Owner
Agendize SAS🇫🇷

Sovereignty Level: Level 3 of 4

EU-Anbieter mit US-Subprozessoren. Vertragspartner ist EU, aber ein einzelner US-Subprozessor reichert das Setup wieder mit Drittland-Risiko an.

  1. Level0
  2. Level1
  3. Level2
  4. Level3
  5. Level4

The five levels, from US-SaaS (Level 0) to fully sovereign (Level 4), we explain in detail here.

Contract & Subprocessor Chain

  1. 1.Agendize SAS (FR, Lyon)

Even if the main provider is based in the EU, a US subprocessor in this chain can trigger a third-country transfer. This is the core pitfall of .

Data Categories

What data does Agendize process?

In typical use, the following data categories arise. Which ones are relevant for you depends on your setup and scope of use.

  • Guest name & email address
  • Appointment and timezone data
  • Phone number (optional)
  • Pre-screening answers (lead qualification)
  • Calendar sync tokens (Google / Microsoft)

Data Subjects

Who is affected by the processing?

Under Art. 30 GDPR, you must document the categories of data subjects per processing activity. In typical use, these include:

  • Applicants booking an interview slot
  • Prospects scheduling a demo call
  • Clients / patients booking a consultation
  • Existing customers scheduling a follow-up

Concrete Impact

What does this mean in practice?

A US authority could theoretically request a list of all persons who have scheduled an appointment with your company, including applicants, clients or patients. The CLOUD Act allows this without involving German courts.

Note: This is a risk description, not a specific incident. Whether access occurred in your case depends on many factors. What can be documented: the risk must be named in your TIA and mitigated with additional measures.

meetergo Recommendation

Agendize vs. meetergo, EU-Anbieter vergleichen

Agendize SAS (Lyon, FR) ist ein europäischer Mitbewerber für Online-Terminbuchung. Daten bleiben in der EU. Direktvergleich empfohlen: meetergo bietet Smart-Routing, Teamkalender und native CRM-Integrationen.

Migration Plan

How to migrate away from Agendize

The following steps are the typical path for this tool category. Order and time required depend on your specific setup.

  1. 1

    Create appointment types and availability in the EU alternative

  2. 2

    Configure calendar sync (Google / Outlook)

  3. 3

    Recreate routing rules (round robin, pool)

  4. 4

    Replace booking links (website, signature, CRM)

  5. 5

    Import existing appointments via CSV export

We help with migration planning at no cost: 30 minutes with a data protection specialist to prioritise and define a migration sprint. Book appointment

Frequently Asked Questions

Agendize & Privacy: FAQ

Is Agendize GDPR-compliant?

Agendize is an EU/EEA-based provider and generally well-suited for GDPR-compliant setups. The usual obligations still apply: DPA, check the subprocessor list, document technical and organisational measures.

Who is the contractual partner for Agendize?

The contract chain includes: Agendize SAS (FR, Lyon). The legal parent entity is decisive for data protection. Even if an EU subsidiary signs the DPA, a US subprocessor in the chain can trigger third-country transfer obligations.

What EU alternatives are there to Agendize?

There are several GDPR-compliant EU alternatives. They are listed under "EU Alternatives" on this page. The selection is tailored to the feature set of Agendize (Terminbuchung). meetergo covers the core workflow and can fully replace Agendize in many cases.

Where is Agendize data stored?

According to provider information: EU (ISO 27001 zertifiziert). Note: even an EU data centre does not protect against the CLOUD Act when the parent company is in the US. This is the core finding of the Schrems II decision.

How much effort is involved in switching away from Agendize?

Migration effort depends on your specific setup: typically between a few business days (booking, forms) and several weeks (CRM, hosting). The roadmap below shows the typical order.

Next Step

Which tools are running on your website?

60 seconds, no login: the Sovereignty Scan shows all detected vendors with jurisdiction, risk, and matching EU alternatives.

Note

Hinweis

Risiko-Indikator, keine Rechtsberatung.

Der Sovereignty Scan wertet öffentlich erreichbare Signale aus (HTML der Startseite und Rechtsseiten, DNS-, MX-, SPF- und ASN-Daten) und vergleicht sie mit unserer Datenbank von ca. 3.000 Anbietern. Die Zuordnung von Tool zu Eigentümer und Jurisdiktion basiert auf öffentlichen Quellen (Impressum, Datenschutzerklärung, Wappalyzer, RIPE/ARIN-Registrierungen) und ist als Erstindikation zum Stichtag der Auswertung gedacht, nicht als rechtsverbindliche Bewertung.

Die Note A–E ist ein Risiko-Indikator, kein DSGVO-Konformitätsurteil. Für eine konkrete DSGVO-Bewertung, insbesondere für Auftragsverarbeitungsverträge (AVV/DPA), Standardvertragsklauseln (SCC) und Transfer Impact Assessments (TIA), wenden Sie sich bitte an Ihren Datenschutzbeauftragten oder eine externe Rechtsberatung. meetergo trifft keine Aussage darüber, ob ein konkreter Anbieter in einem konkreten Anwendungsfall DSGVO-konform eingesetzt werden kann.

Korrektur & Stellungnahme: Wenn Sie Domain-Inhaber, Datenschutzbeauftragter oder Pressestelle der bewerteten Domain sind und die hier gezeigten Signale nicht Ihrer aktuellen Tool-Konfiguration entsprechen, nehmen wir Korrekturen auf und passen die Anzeige nach Prüfung umgehend an.